By using Preegaura's website or placing an order, you agree to these terms. Read them carefully.

Who We Are

Preegaura is a jewelry brand operated by [Legal Entity Name], based in India. When we say "we" or "us," we mean that company and our affiates.

The Products

We sell jewelry pieces through our website. We describe each product as accurately as possible, but remember—colors and finishes on screens won't be exactly the same as real life due to monitor settings and lighting. If something arrives that doesn't match the description, that's our mistake, and we'll fix it.

Prices and Availability

Prices are in Indian Rupees and are subject to change without notice. We charge you at the time you place your order. If prices drop within 7 days and you paid the higher price, contact us. We might be able to work something out.

We try to keep accurate inventory, but sometimes popular items sell out between the time you're browsing and the time you check out. If we can't fulfill your order, we'll refund you immediately and let you know what happened.

Your Orders

When you place an order, you're offering to buy from us. We reserve the right to accept or reject any order—though we usually accept them unless something looks suspicious or we can't fulfill it.

Once you place an order, you're responsible for any information you provide. Make sure your shipping address is correct before finalizing. If it's wrong and we've already shipped, that's on you, though we'll work with you to find a solution.

Payment

We accept major credit cards, debit cards, and digital payment methods. Payment processing is handled by third-party gateways—we never see your full card information, which is good for security.

If a payment fails, we'll notify you. You'll have 48 hours to update your payment method, or we'll cancel the order.

Shipping and Delivery

We ship to addresses within India and select international locations. We're not responsible for customs duties or import taxes on international orders—that's between you and your local authorities.

Once we hand off your package to the courier, it's their responsibility. If it's lost or damaged in transit, that's between you and them, though we'll help coordinate the claim. Delivery dates are estimates, not guarantees. Delays happen for reasons beyond our control.

Returns and Refunds

We have a 30-day return policy. See our Return & Refund Policy for details.

Refunds go back to your original payment method. Give it 5-7 business days to show up, depending on your bank.

Intellectual Property

Everything on the Preegaura website—text, images, designs, logos—is our property or licensed to us. You can't copy, reproduce, or distribute any of it without permission. That includes right-clicking images and using them elsewhere.

If you think someone is violating our intellectual property, email us at legal@preegaura.com.

Your Use of the Site

You agree not to use our site for anything illegal or harmful. Don't attempt to hack our systems, don't spam our contact forms, and don't impersonate anyone. If you violate this, we'll shut down your access.

Limitation of Liability

To the fullest extent allowed by law: Preegaura is provided "as is." We don 't make guarantees about uninterrupted service, and we're not liable for indirect or consequential damages.

If something goes wrong and it's our fault, our liability is limited to the amount you paid for the product.

Dispute Resolution

If you have a complaint, contact us first. We'll try to resolve it. If we can't work it out and you want to pursue legal action, you agree to do so in the courts of India.

Changes to These Terms

We might update these terms. Continued use of the site means you accept the changes. We'll try to announce major updates, but it's your responsibility to stay informed.

Contact Us

For questions about these terms, email legal@preegaura.com.