We collect personal information when you shop with us, and we take protecting that information seriously. This policy explains what we collect, why, and how we keep it safe.

What Information Do We Collect?

When you browse Preegaura, we collect information about your visit—pages viewed, time spent, device type. This helps us understand how people use our site and where we can improve.

When you create an account, you provide your name, email address, phone number, and password. We use this to manage your orders and send you updates.

When you place an order, we collect your billing and shipping address, payment information, and order details. Payment processing happens through secure third-party gateways—we never store your full credit card information.

If you subscribe to our newsletter, we collect your email. That's it. We won't add you to mailing lists you didn't sign up for.

If you contact us via email, phone, or our contact form, we keep a record of that conversation. This helps us respond properly and improve our customer service.

We use cookies to remember login information and preferences. You can disable cookies in your browser settings, though some site features might not work as smoothly.

How We Use Your Information

We use your contact information to process orders, send shipping updates, and reach you if we have questions. We don't sell your data to anyone. Period.

We use browsing data to understand how people interact with our site—which products get clicks, where people drop off—so we can make the experience better. This data is anonymized.

We use your email for order confirmations and shipping notifications. If you signed up for the newsletter, we send curated updates about new collections, offers, and brand news. You can unsubscribe anytime.

We share your information with payment processors and shipping partners only to the extent needed to complete your order. They're bound by confidentiality agreements.

Keeping Your Information Safe

Our website uses SSL encryption for all transactions. If you see a lock icon in your address bar, your connection is secure.

We store your information on secure servers with restricted access. Not every employee can see customer data—only people who need it to do their job can access it.

We don't store payment information beyond what's necessary for refunds and invoicing.

If you've created an account, you're responsible for keeping your password confidential. If you think someone has accessed your account, tell us immediately.

Data Retention

We keep order and transaction records for as long as necessary for legal and business purposes. If you delete your account, we'll remove your personal data within 30 days, except where we're legally required to keep records.

Your Rights

You can request what personal information we have about you. You can ask us to correct wrong information. You can request that we delete your data (we'll do so within 30 days, with some legal exceptions). You can opt out of marketing communications anytime.

To exercise these rights, email privacy@preegaura.com with "Data Request" in the subject line.

Third-Party Links

Our site might link to other websites. We're not responsible for their privacy practices. Read their policies before providing information.

Changes to This Policy

We might update this policy occasionally. We'll announce major changes here, and we'll make the effective date clear. Keep checking back.

Questions?

Privacy concerns? Email us at privacy@preegaura.com.We'll get back to you within 5 business days.